SHIPPING AND PAYMENTS
1. Shipping
We offer both Standard and Express Shipping with all of our parcels sent through Australia Post. Shipping costs are charged as a flat-rate per order. Standard Shipping is $5.00 per order and Express Post is $10.00 per order (unless otherwise stated or discounted as part of a Promotion) and will automatically be applied and displayed during checkout.
Most of our products are “Made to Order” (especially if personalised) and require 1-2 days to create and manufacture. All orders are therefore shipped within 1-2 business days with any orders placed on Friday or Saturday being posted on Monday, and any orders placed on Sunday being posted on Monday or Tuesday (depending on order volume and the time the order was placed).
While most parcels arrive quickly, it is always possible there may be delays due to location, weather, and other unforeseen circumstances. Please allow 2-5 business days for Standard Shipping and 1-3 business days for Express Post to receive your order.
Our business is run entirely in Australia with all of our products created, manufactured and shipped from Ipswich, Queensland.
We currently deliver within Australia only.
2. Payment Options
Below is a list of the payment options we currently provide on our Website. While we do our best to keep all information as accurate as possible, we can't guarantee that all payment information or instructions will be 100% accurate at the time of purchase. In this case, please feel free to contact us to inform us about the inaccuracy and we will take the necessary measures to correct the information.
If for some reason your card transaction or payment method isn't approved, your order will be cancelled. Please contact your bank or payment provider if you have any questions about this.
We accept all major Debit/Credit Cards including Mastercard, Visa and Amex. To pay by card, please choose either PayPal or Square at checkout and follow the prompts.
PayPal Payments
For more information about PayPal, please visit their official Website.
To pay with PayPal:
Square Payments
For more information about Square, please visit their official Website.
To pay with Square:
Buy Now, Pay Later
We are happy to offer Afterpay as a Buy Now, Pay Later option. Use of these services requires a customer account which can be signed up for through Afterpay's official Website. To use Afterpay, simply choose this option at checkout and follow the prompts to complete your order.
Third-party payment services like Apple Pay or Google Pay are currently unavailable however, these payment methods may be made available in the future.
Gift Cards
You can use our Gift Cards online at our Website for purchases storewide. Gift Cards can be used to pay for your entire order or it can be combined with another payment method. Gift Cards are available for online use only.
To pay with a Gift Card: